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Alarms are designed to protect lives and property.
Properly installed, used, and maintained, alarms are a real asset. When
misused, they become a liability. Each year, false alarms cost all of us
millions of dollars and thousands of wasted response hours as every time
an alarm goes off, it is like calling 911
Alarm permit fees
&
False Alarm fines
STEPS TO
PREVENT FALSE ALARMS
- Become familiar with how to operate the system and how to use
its features.
- Please read and retain the operators manual for your security
system.
- Make sure everyone who has a key to your home or business knows
how to operate the security system.
- Rehearse alarm cancellation with everyone who might use your
system.
- Test your system regularly
WHAT ARE FALSE ALARMS ?
False alarm means the activation of a fire alarm system or security alarm
system as a result of which services, including fire and police services, are
provided by or on behalf of the District and the providers of the services do
not find any evidence of fire, fire damage, smoke, criminal activity or
unauthorized entry.
Fire alarm system means a device or devices installed on or in real property and
designed to issue a warning of a fire by activating an audible alarm signal or
alerting a monitoring facility but does not include a fire alarm system that is
intended to alert only the occupants of the dwelling unit in which it is
installed.
Security alarm system means a device or devices installed on or in real property
and designed to warn of criminal activity or unauthorized entry by activating an
audible alarm signal or alerting a monitoring facility.
USER ERROR IS THE NUMBER ONE CAUSE OF FALSE
ALARMS ( 76% OF ALL FALSE DISPATCHES ARE CAUSED BY USERS ) ,
WHAT CAN BE DONE AT HOME
WHEN LEAVING YOUR PREMISE , ENSURE THAT ALL DOORS AND WINDOWS ARE
LOCKED.
IF YOU HAVE PETS , BE SURE THEY ARE IN AN AREA NOT COVERED BY MOTION SENSORS .
CORRECT ALL DRAFTS THAT MAY MOVE PLANTS AND CURTAINS , BOTH OF WHICH MAY
CAUSE AN ALARM. INSIST THAT THE KEYPAD IS EASILY ACCESSIBLE FROM THE EXIT POINTS , AND THE
ARMING DELAY IS SET FOR A REASONABLE PERIOD.
WHAT CAN BE DONE WITH YOUR SYSTEM
REPLACE THE MAIN BACKUP BATTERY EVERY 3-5 YEARS.
INSIST THAT THE SYSTEM HAVE A SIMPLE METHOD FOR TESTING THAT WILL NOT RESULT IN A
FALSE DISPATCH , AND THEN PERFORM A TEST MONTHLY .
INSIST THAT YOUR SYSTEM CAN TRANSMIT A CANCEL SIGNAL CODE IF IMMEDIATELY AFTER
AN ALARM A CORRECT CODE IS KEY IN .
INSIST ON A SERVICE CALL AS SOON AS POSSIBLE AFTER ANY UNEXPLAINED ALARM.
REQUEST ANNUAL MAINTENANCE CHECKS BY THE ALARM COMPANY
AFTER ANY HOUSEHOLD CHANGES ( REMODELING, PETS ETC..) CONTACT THE ALARM COMPANY TO
BE SURE ALTERATIONS DO NOT AFFECT THE SYSTEM .
INSIST THAT THE INSTALLING COMPANY ADEQUATELY TRAINS YOU ON HOW TO USE
YOUR SYSTEM .
WHAT CAN BE DONE WITH THE PEOPLE
BE SURE YOU UNDERSTAND HOW TO OPERATE IT BEFORE THE TECHNICIAN LEAVES .
MORE QUESTIONS ? REFER TO YOUR OWNER'S MANUAL OR CONTACT YOUR ALARM COMPANY .
ENSURE THAT ALL KEY HOLDERS ARE TRAINED IN THE PROPER USE OF THE SYSTEM
INSTRUCT DOMESTIC OR REPAIR PERSONS ON HOW TO FULLY OPERATE YOUR SYSTEM .
NEVER PROVIDE A KEY TO SOMEONE WHO IS NOT FAMILIAR WITH THE SYSTEM .
SOURCE CANASA
TEST THE ALARM SYSTEM
It is
important to ensure that your security system is communicating properly
at all times, especially if your system does NOT have Radio or Cellular
backup! Regular testing of your security system will help insure its
proper operation at the time of an emergency, and help prevent false
alarms.
WHEN TO TEST
We
recommend that customers test their system at least monthly or if:
- When there are changes your telephone service (DSL, call waiting
and call notes, new jacks, etc.).
- When you experience telephone problems.
- When use suspect their is an equipment malfunction.
- When you have a power failure or lightening damage.
HOW TO TEST :
Contact the central station before you do anything! You should have
with a card that includes your monitoring account number and the
telephone number to call.
You must notify the monitoring company when you are testing your system
to prevent them from dispatching authorities on your alarm signals,
thereby avoiding false alarms.
Tell the central station to put your alarm account "in test" for a
specific time period.
- Arm your system and then activate it and let the siren sound for
at least 1 minute.
- Disarm the system and restore system to normal.
- Call the central station again and see if alarm signals were
received.
- If signals were received, advise central station to take the
system off test.
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