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Alarms are designed to protect lives and property. Properly installed, used, and maintained, alarms are a real asset. When misused, they become a liability. Each year, false alarms cost all of us millions of dollars and thousands of wasted response hours as every time an alarm goes off, it is like calling 911


Alarm permit fees   &  False Alarm fines


STEPS TO PREVENT FALSE ALARMS

  • Become familiar with how to operate the system and how to use its features.
  • Please read and retain the operators manual for your security system.
  • Make sure everyone who has a key to your home or business knows how to operate the security system.
  • Rehearse alarm cancellation with everyone who might use your system.
  • Test your system regularly

 


WHAT ARE FALSE ALARMS ?

False alarm means the activation of a fire alarm system or security alarm system as a result of which services, including fire and police services, are provided by or on behalf of the District and the providers of the services do not find any evidence of fire, fire damage, smoke, criminal activity or unauthorized entry.
Fire alarm system means a device or devices installed on or in real property and designed to issue a warning of a fire by activating an audible alarm signal or alerting a monitoring facility but does not include a fire alarm system that is intended to alert only the occupants of the dwelling unit in which it is installed.
Security alarm system means a device or devices installed on or in real property and designed to warn of criminal activity or unauthorized entry by activating an audible alarm signal or alerting a monitoring facility.

USER ERROR IS THE NUMBER ONE  CAUSE OF FALSE  ALARMS ( 76% OF ALL FALSE DISPATCHES ARE CAUSED BY USERS ) ,

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WHAT CAN BE DONE  AT HOME

WHEN LEAVING YOUR PREMISE , ENSURE THAT ALL DOORS AND WINDOWS ARE LOCKED.
IF YOU HAVE PETS , BE SURE THEY ARE IN AN AREA NOT COVERED BY MOTION SENSORS .
CORRECT ALL DRAFTS THAT MAY MOVE PLANTS AND CURTAINS , BOTH OF WHICH MAY
CAUSE AN ALARM. INSIST THAT THE KEYPAD IS EASILY ACCESSIBLE FROM THE EXIT POINTS , AND THE ARMING DELAY IS SET FOR A REASONABLE PERIOD.

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WHAT CAN BE DONE  WITH YOUR  SYSTEM

REPLACE THE MAIN BACKUP  BATTERY EVERY 3-5 YEARS.
INSIST THAT THE SYSTEM HAVE A SIMPLE  METHOD FOR TESTING THAT WILL NOT RESULT IN A FALSE DISPATCH , AND THEN PERFORM A TEST MONTHLY .
INSIST THAT YOUR SYSTEM CAN TRANSMIT A CANCEL SIGNAL  CODE IF  IMMEDIATELY AFTER AN ALARM A CORRECT CODE IS KEY IN .
INSIST ON A SERVICE CALL AS SOON AS POSSIBLE AFTER ANY UNEXPLAINED ALARM.
REQUEST ANNUAL MAINTENANCE CHECKS BY THE ALARM COMPANY
AFTER ANY HOUSEHOLD CHANGES  ( REMODELING, PETS ETC..) CONTACT THE ALARM COMPANY TO BE SURE ALTERATIONS DO NOT AFFECT THE SYSTEM .
INSIST THAT THE  INSTALLING  COMPANY ADEQUATELY TRAINS YOU ON HOW TO USE YOUR  SYSTEM .

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WHAT CAN BE DONE  WITH  THE  PEOPLE

BE SURE YOU UNDERSTAND HOW TO OPERATE IT BEFORE THE TECHNICIAN LEAVES .
MORE QUESTIONS ? REFER TO YOUR  OWNER'S  MANUAL OR CONTACT YOUR ALARM COMPANY .
ENSURE THAT ALL  KEY HOLDERS ARE TRAINED IN THE PROPER USE OF THE SYSTEM
INSTRUCT DOMESTIC  OR REPAIR PERSONS ON HOW TO FULLY  OPERATE YOUR SYSTEM .
NEVER PROVIDE A KEY TO SOMEONE  WHO IS NOT FAMILIAR  WITH THE SYSTEM .


                                                                                                            SOURCE  CANASA


TEST THE ALARM SYSTEM

It is important to ensure that your security system is communicating properly at all times, especially if your system does NOT have Radio or Cellular backup!  Regular testing of your security system will help insure its proper operation at the time of an emergency, and help prevent false alarms.

WHEN TO TEST

We recommend that customers test their system at least monthly or if:

  • When there are changes your telephone service (DSL, call waiting and call notes, new jacks, etc.).
  • When you experience telephone problems.
  • When use suspect their is an equipment malfunction.
  • When you have a power failure or lightening damage.

HOW TO TEST :

Contact the central station before you do anything! You should have with a card that includes your monitoring account number and the telephone number to call.

You must notify the monitoring company when you are testing your system to prevent them from dispatching authorities on your alarm signals, thereby avoiding false alarms.

Tell the central station to put your alarm account "in test" for a specific time period.

  • Arm your system and then activate it and let the siren sound for at least 1 minute.
  • Disarm the system and restore system to normal.
  • Call the central station again and see if alarm signals were received.
  • If signals were received, advise central station to take the system off test.

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Copyright 1997 - 2010

Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.
UPDATE 26-Feb-2010
MMC&S Inc.


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ALARM EQUIPMENT >>>  dsc * ademco paradox  *  fbi  *  gas/co - detectors  * wireless devices  * fire alarm
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