Don't play hide-and-seek from your visitors. Include your name, phone number, email address and street address to show that you are a real person with real products and services to sell.
A mark of a fly-by-night company is that it doesn't have any labels. Show your visitors that you care by including your contact number and the time you wish to be called. Remember, anything you do to show that you are real will help increase orders.

Take a look at your printed marketing materials. Do your business cards have your email and/or web site address? Do your brochures not only have your web site and email address, but also make a reference in the wording that people can find more information on your web site? Does all of your letterhead have at least your web address as part of the address? These are very important things to look at. Every piece of paper from your business cards to your marketing packets should have not only your email address, and when possible the web address, but your paperwork should refer to how easy it is to find out information about your company by visiting your web site.